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DELFT HAUS POLICIES

COVID-19 Cleaning
We are a certified “Clean It Right” establishment, having been trained on enhanced COVID cleaning practices. As part of best COIVD cleaning practice, while you are our guest, we will not enter your room for cleaning, changes of towels or bed linens unless invited to do so. 

Room Rates

Rates are based on two-person occupancy, except for the Rose Room, which is based on up to 4 persons. Charge for each additional person in the room (where possible) is $15. Please note that all rates are per night. Taxes are not included.

Pet-friendly
We are happy to welcome up to 2 well-mannered pets  (and their well-mannered owners) in either the Orchid or Rose rooms for an additional $25 per stay. 

Check-In/Check-Out
Check-in is after 4 p.m. until 9 p.m.  Our check-out time is 11:00 a.m.  Please let us know in advance if you require a different check-in or check-out time.  

Cancellation

If you wish to cancel, please do so by 3 p.m. two days prior to your scheduled check-in date. Less notice will result in first night charge if we are unable to re-book your room(s).

Rates quoted are based on check-in date and length of stay. Should you choose to depart early, the price is subject to change.

Smoking
The property interior is a completely smoke-free environment; however, giving consideration to other guests, smoking may be enjoyed on the front veranda, or anywhere in the grounds.

Privacy
Your privacy is important to us here at the Delft Haus. We shall ensure information is fairly and lawfully processed. The information requested from you, the customer, will be adequate, relevant and not excessive for the purpose of booking or making an inquiry on the website. The information stored will not be kept for an excessive amount of time and it shall not be passed on to third parties.  By your continued use of our website you are accepting and consenting to the practices described in this Privacy Policy.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Web Policy


1. Introduction

Welcome to [Your Website Name]. This web policy is designed to inform you about our practices regarding the collection, use, and sharing of information you may provide via our website. Please read the entire policy before using or submitting information to this site.


2. Consent

By accessing our website, you agree to the terms set forth in this Web Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Web Policy.


3. Information Collection

  • 3.1 Automated Collection – Our server automatically recognizes and collects the domain name and IP address of visitors to our website. We may also track certain information about the visits to our website.
  • 3.2 User-Submitted Information – We may collect and store any information you enter on our website, or provide us in any other way, to respond to your requests and enhance your experience.

4. Information Use

Information collected may be used for the following purposes:

  • Improve the content of our web page
  • Notify users about updates to our website
  • Respond to user inquiries or requests
  • Process requests and provide services

5. Information Sharing

We do not share, sell, or lease personal information about you to any third parties for their marketing use. We will release information about you if you direct us to do so unless required by law.


6. Cookies

Our website may use “cookies” to enhance user experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent.


7. External Links

Our website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.


8. Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.


9. Changes to Web Policy

We may update our Web Policy from time to time. We will notify you of any changes by posting the new Web Policy on this page. Changes are effective immediately upon posting.


10. Contact Information

see contact page